About

━  The team

Meet Krista

After moving to British Columbia in 2019, Krista started Krista Madani Consulting Ltd to bring her passion and expertise in program management and decision writing to professional and health regulators across Canada.

Krista believes in leaving a program better than you found it, as proven by her successful track record. She has extensive public sector experience in programs, decisions and writing for the public, staff and government audiences.

Krista started her career in the Government of Canada and has been a public sector manager since 2007. She held progressive management roles in the Ontario Public Service, including within the professional regulatory part of the Ministry of Training, Colleges and Universities’ apprenticeship and trade certification program. In 2017, Krista moved to the broader public sector to continue her work in the professional regulatory sector with the College of Midwives of Ontario as its manager of professional conduct.

As a manager in the apprenticeship and trades certification program in the Ontario Public Service, Krista conducted the full spectrum of management functions related to the regulatory requirements of trades in Ontario. She first managed the public-facing operations, including registration and renewal, certification examinations, and apprenticeship in-school training. Later promoted to head office, Krista led the development of provincial operational policies and processes. In this position, Krista led a team of consultants who analyzed complex regional issues and developed recommendations to establish fair and transparent procedures. Finally, as a program development manager, Krista led the development of resources for external and internal recipients to support them in understanding the regulatory requirements. In this role, Krista honed her project management skills by managing a team of project leads. She oversaw the development of project management tools. She also tracked and monitored the progress of highly complex and sensitive program renewal and transformation initiatives.

With the College of Midwives of Ontario, Krista managed the investigations department, including staff and committee members. She guided others in interpreting relevant legislation, regulations, and policies in this role. Krista also wrote technical reports, including committee decisions and reasons. Krista reviewed and streamlined the College’s program to manage increased activity demand and led the development of procedures, policies, guides and communications for staff, the public, and registrants.

At Krista Madani Consulting Ltd, Krista uses the experience and expertise she acquired in her public sector career to support a regulator in improving its program delivery. She has a passion for drafting well-written decisions with clear, transparent, intelligible and justified reasons, which she delivers within a regulator’s timeline. Since 2019, Krista Madani Consulting Ltd has assisted health regulators in Ontario and British Columbia with their decision-writing needs.

Krista has degrees in psychology and communications and a post-graduate diploma in behavioural science.

━  how we help

Why You Need a Consultant

A consultant provides a regulator with the resource and expertise to develop continuous program improvement solutions to keep a regulator responsive to the public, registrants and ministry’s demands. A consultant specializes in the more challenging tasks of developing policies and written materials to increase a regulator’s promptness and transparency to the public and registrants.

A decision-writing consultant supports investigations, registration and quality assurance departments on an ongoing basis or as a backup decision writer when a regulator cannot meet demand internally.

A regulator often requires the assistance of a consultant when it lacks the internal capacity to complete projects or meet its growing decision writing demands.

A consultant completes the project and service independently, allowing a regulator’s management team to focus on other essential program areas.

Get Started Today

(647) 970-7380

[email protected]

About
Services
Why You Need a Consultant

Program Management Consulting
Decision Writing
Contact